HockeyStick Help Centre Help Centre Open your portal

Getting started

Logging in

How to access your portal with a secure email link, and what to do if you get stuck.

Logging in

Your portal lives at platform.hockeystickai.com. You sign in with a secure link sent to your email, so there is no password to remember.

How sign-in works

  1. Go to platform.hockeystickai.com and enter the email address your HockeyStick consultant used to invite you.
  2. We email you a sign-in link and a short code. Open the email and either click the link or enter the code.
  3. That is it, you are in. The portal opens on your Dashboard.
Each link and code is single-use and time-limited. If you do not use it quickly, just request a fresh one from the sign-in page.

If the email does not arrive

  • Check your spam or junk folder, and any clutter or promotions tabs.
  • Make sure you used the same email address your consultant invited.
  • Wait a moment and request a new link, since the previous one may have expired.

Still stuck

If you cannot get in after trying a fresh link, your HockeyStick consultant is the person to contact. Reach out through your usual email or meeting channel and they will sort out your access.

For a walk-through of what you will find once you are in, see A tour of your portal.